Zoom Phone
Welcome to the Future of Communication at SUNY Plattsburgh! Transitioning to Zoom Phone by Summer 2025
ITS is excited to share SUNY Plattsburgh's transition to Zoom Phone, our new campus-wide phone system. As part of our commitment to leveraging cutting-edge technology to enhance campus communication, we are upgrading to a more flexible, feature-rich phone system designed to support our dynamic educational environment.
Why We Are Upgrading
As our current phone system approaches end-of-life, it is essential to adopt a solution that can meet the growing demands of our community. Zoom Phone will bring us:
- Integrated Communications: Seamlessly connect via desk phones, headsets, computers, or smartphones.
- Enhanced Features: Enjoy simpler direct dialing, texting capabilities, and customizable call handling.
- Future-Ready Technology: Prepare for future communication needs with a system built to support new developments and integrations.
Early Adoption Program
We are currently seeking departments eager to lead the way as early adopters of Zoom Phone. Participants in this program will:
- Influence the Transition: Provide valuable feedback to shape the final rollout.
- Gain Early Access: Experience the system's benefits ahead of the wider campus community.
- Support Change Management: Help us refine the support and training resources by sharing your firsthand experiences.
How to Request Early Adoption
Interested in becoming an early adopter? Here’s how you can join:
- Submit a Request: Visit our ITS Portal and fill out the Zoom Phone Request Form to apply for early adoption.
- Learn More: Find detailed information about using Zoom Phone on our ITS Portal in the Zoom knowledgebase section.
FAQ Section
Have questions? Visit our Zoom Phone FAQ to learn more about the system, how it works, and how it can make campus communication easier and more efficient.
Need Assistance?
If you encounter any issues or have questions not covered in our FAQs, our Helpdesk team is ready to assist you. Contact us: