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Financial Aid & Student Accounts Info for Enrolled Students


Please note that financial aid and student accounts can be reached by phone during normal office hours.  Please call (518) 564-2072 or (518) 564-3120 for assistance Monday through Friday from 8:30 a.m. to 4 p.m. (except Thursdays when our phones open at 9 a.m.).  We are here for you!

The college has implemented the following measures in support of our students and families during these difficult times:

  • Lifted all financial-related holds that block registering for classes, block transcript requests and block online applications to graduate. Students with these holds will now be able to register for classes, request a transcript and apply to graduate online. This was originally set to expire on June 30, 2020 and has been extended until August 30, 2020, the end of the first week of fall classes.
  • Stopped charging fees for past-due balances, late course withdrawals, and late registrations. This was originally set to expire on June 30, 2020 and has been extended until August 30, 2020, the end of the first week of fall classes.
  • Post monthly statements online for historical recordkeeping but do not request payment.  This was originally set to expire on June 30, 2020 and has been extended until August 30, 2020, the end of the first week of fall classes.
  • Stopped sending delinquent accounts to collections.  This was originally set to expire on June 30, 2020 and has been extended until August 30, 2020, the end of the first week of fall classes.

Email [email protected] or [email protected] if you have a financial-related hold that is preventing you from conducting business with the college.  We will look into it and get back to you.

Student Credits & Refunds Related to COVID-19


In response to the COVID-19 crisis, SUNY Plattsburgh converted all classes to online learning during the Spring 2020 semester. As part of this response, on-campus students vacated the residence halls and access to certain campus services. We have established a methodology to credit student fees to the accounts of students impacted by the COVID-19 emergency.   Read more about student credits and refunding activity. 

 

How is Aid Awarded?


There is a process to financial aid. Applying for, qualifying for, receiving and renewing financial aid involve many steps to take and guidelines to follow.

Registering for and successfully completing courses needed for your degree completion will help you maintain SAP for financial aid.

What is Aid-Eligible Coursework?


Full-time students must take at least 12 credits each semester that are aid-eligible. Aid-eligible means the credits are needed to fulfill degree completion requirements.

Financial Aid Rules


There are rules to getting and keeping financial aid while enrolled. And there are rules when enrollment ends during a semester. Follow the links below to learn more about the minimum academic progress requirements for financial aid and the process for returning funds when enrollment ends unexpectedly.

Tax Information


Domestic students will receive an annual notification of eligible charges paid and credits received during the previous calendar year. This information may be used to identify and document eligibility for tax benefits for education. Canadian students can also receive tax information upon request. Learn more about how we provide tax information.

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