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ITS Helpdesk

Our staff of technology professionals and student technicians is here to help you with all your technology service needs.

Get the Technology Help You Need

Email us at [email protected]. We will respond to your request with all possible speed.

You can also find us in room 106 on the first floor of Feinberg Library (campus map). Simply sign-in at the kiosk for assistance.

For help over the phone, call us at 518-564-4433.

ITS Helpdesk Services

  • Email, phone, and general technology support for faculty, staff, and students
  • Emergency technology support for classrooms and conference rooms
  • Technology Loans for items such as Chromebooks, laptops, presenter remotes, and more
  • Poster printing
  • Binding
  • Laminating
  • Cardinal Computer Care Services program for students, faculty, & staff

ITS Portal

The ITS Portal provides a single entry point for accessing technology services and applications, and for conducting transactions based on your role as student, staff, or faculty.

It lets you

  • submit, view, and interact with your ITS Helpdesk tickets
  • view ITS services
  • consult our technology knowledge base
  • find answers to most-asked questions
  • set your NetID and password
  • access the college’s suite of cloud-based applications
  • connect to tech resources

Log In to the ITS portal now

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