Remote Course Advisement
Summer and Fall 2020 Course Advisement for continuing students runs from Monday, March 30 to Friday, April 10. The information below will assist students and faculty with the course advisement process while our campus operates remotely. This page is developing alongside campus updates and will be modified as we learn more.
How do I receive course advisement?
Pay attention to communication from your academic advisor(s) about how to set up your advisement session. Your notification will likely come through your Plattsburgh email or to your preferences as a Cardinal Star message. There are several options available to advisors for remote course advisement, such as telephone, email exchanges, Zoom, Cardinal Star. Your advisor will determine which options are best suited for their/your circumstances.
How do I register for courses?
You will register for courses online through Banner, just as you have done in the past. After you “meet” your advisor remotely for course advisement, and have an exchange about courses for the upcoming term, you will receive your registration PIN and the date/time you may access Banner registration.
What if I need to drop a course?
You are able to withdraw from a course, entirely by email. Visit the registrar’s web page for our special Spring 2020 Course Withdrawal Procedure.
How do I change my major or minor?
You will be able to make curriculum changes by email.
To declare or change your first major or minor, or add another major or minor:
- Send an email to the department chairperson of the major or minor you wish to add. (To learn who that is, visit our Explore Our Majors web page, choose your major department from the alphabetical list. The web page for each department has a “Contact Us” box with name and full contact info for the department chair or coordinator.)
- Emails must be from your Plattsburgh account, including your full name, your Banner ID (701......), and the specific major or minor you wish to add.
- Also include a working phone number in case your chair or the advising office needs clarification about your request in order for us to process it.
- The chairperson will determine your admissibility to their program, will reply to you with questions or confirmation and, if admitted, the name of your major or minor advisor. They will copy in, or forward to, the Academic Advising Office for official processing.
To delete a major or minor, no authorization is necessary.
- From your Plattsburgh email account, send an email to [email protected].
- Include your name, Banner ID, the specific name of the major or minor you wish to delete, and whether you have applied to graduate at the end of this semester.
- Also include a phone number where you are reachable in case we have a question about your request before we are able to process it.
If you want to see the program requirements for any major or minor, you may also look at our Academic Catalog, link in the menu titled “Majors, Minors, & Certificates.”
How do I know what courses are available?
You have 24/7 access to the courses that will be offered in the summer and fall of 2020. From your MyPlattsburgh dashboard, locate the lowercase “b” for Banner self-service, or find Students tab > Registrar heading > Add / Drop Courses or Lookup Courses to Add. Go to Advanced Course Search [the term], and you may search by specific subject and number or by General Education category, the “Attribute Type” field.
What if I’m thinking of withdrawing from college?
Personal circumstances can sometimes interfere with the academic focus needed to complete coursework. This semester is particularly challenging with added concerns about family health, safety, remote learning, and finances.
We know that the decision to withdraw from college is a difficult one. If it would help to discuss your situation, please consider reaching out to your academic or program advisor(s), or to the Academic Advising Office. We encourage you to talk with someone; we might be able to resolve certain aspects of your circumstance or salvage some of your courses with available resources.
If you determine that college withdrawal is your best option, please do the following:
FOR PERSONAL, NON-MEDICAL WITHDRAWALS
- Send an email to [email protected] from your Plattsburgh email account
- Include the following required information:
- First and last name, Banner ID, major, cumulative GPA (unless you are a new student with no GPA yet)
- Full mailing address, phone number, and personal email address
- State whether you are withdrawing from this semester (the current term) OR if you are completing spring 2020 but wish to withdraw from a future term.
- Briefly explain the top three reasons, factors, or concerns that led to your decision to withdraw/transfer from SUNY Plattsburgh. If your reasons are related in any way to the pandemic, please elaborate, so that we can best understand and help with what our students are experiencing.
- State whether you intend to return to your studies at SUNY Plattsburgh and, if yes, estimate which semester.
- If you receive financial aid, please consult with the Financial Aid Office to discuss the impact of college withdrawal upon your current and future aid.
- It is possible that the Academic Advising Office, or another college staff member, reaches out to you to assist you as we work to process the college withdrawal you submit.
FOR MEDICAL/PSYCHOLOGICAL LEAVES OF ABSENCE
Supporting Your Success: Course Grading & Withdrawal Policy Changes
SUNY Plattsburgh administration, faculty, and staff recognize that we are teaching and learning in uncertain and anxious times. You may be grappling with concerns about your GPA suffering, how you will be graded, or how you will settle in to remote learning and communicating.
To reduce many of these and other worries, SUNY Plattsburgh has modified and relaxed a number of policies related to course grading, course withdrawal, and academic progress review.
Dr. David Hill, our college provost, sent an email to all students on Friday afternoon, March 27, 2020. We are providing a PDF version of that email here. We believe you will find its content reassuring. We encourage you to talk with your instructor(s) and advisor(s) about any of your course grade and withdrawal decisions.
We are committed to doing whatever we can to support your success.
Options for Remote Advising
- The majority of faculty advisors have fewer than 30 advisees; therefore, hopefully you are able to complete course advisement within the two week time period. To faculty with larger advisee loads, use your discretion if you need to extend the course advisement deadline beyond April 10.
- Please be aware that “advising” remotely may be 10–15 minutes more time consuming than face-to-face, and students might also have an increased need to talk about concerns never present before.
- It is important that you find a way to connect with all your advisees in whatever manner works for you, e.g., scheduled appointments via Google, Cardinal Star, Doodle, Zoom, phone, email.
Communicating Course Advisement Options to Advisees
Once you have determined how you will schedule your advisee appointments, inform them how to make an appointment with you (email, call, post on your website, etc.)
Be sure to let your advisees know how you want them to be prepared for your appointment, such as offering the following guidelines for “How to prepare for our meeting:”
- Review your mid-term grades
- Review your Degree Works Report
- Highlight General Education and major requirements “Still needed”
- Review the Master Schedule
- Draft a tentative Summer/Fall 2020 schedule to review
- Have a list of questions for us to discuss
- Remember to ask me for your Registration PIN and access date/time.
Accessing Advisee Contact Information, Grades, PINs
Just as always, you have much information in one place by using Argos.
- From MyPlattsburgh, click on the “Dashboards & Reports” tab
- Faculty — Advisee list; OK
- Choose the current term; Submit
- You may view your entire list of advisees (default “all” in the Type column, or filter those for whom you are 1st major, minor, program advisor, etc.)
- Click on an advisee, and you will see columns for (use scroll bar) Banner ID, email, registration PIN, registration dates/times, telephone number.
- To the right is your advisee’s photo, and below are the student’s current schedule and midterm grades
- At the conclusion of your advisee appointments, remember to release their registration PIN and access dates.
To extract a spreadsheet of your advisees to track your course advisement (all or by type), click on the little gear icon above the student’s grades column. “Export to CSV,” and click “Apply,” and “Open with Excel.” (This is one method of communicating a mass email to your advisees, by copying/selecting the email addresses and pasting into the “bcc” field in your email.)
Essential Dates & Deadlines
Course advisement runs for two weeks: March 30–April 10. What happens to advisees who miss the April 10 course-advisement deadline?
- Historically, the majority of students see advisors during the two weeks designated for course advisement. Our current situation is not typical, unfortunately. If, under these unprecedented circumstances, you want to extend your course advisement appointments beyond the deadline, use your discretion to do so. Remember though that priority registration opens up for the majority of main campus majors on April 13 at 8 a.m. See priority registration menu option below. If you extend course advisement past April 10, some junior- or senior-level advisees may lose their “priority” access into the registration during that first week.
- Questions about advising, call the academic advising office at 518-564-2080 or email [email protected]. Questions about registration, call the registrar’s office, 518-564-2100, or email: [email protected].
Undergraduate (main campus) registration opens by class level accordingly:
- Senior (85+ cr.)
- Junior Upper Level (71–84.99 cr.)
- Junior Lower Level (57–70.99 cr)
- Sophomore Upper Level (43–56.99 cr.)
- Sophomore Lower Level (28–42.99 cr.)
- Freshmen Upper Level (14–27.99 cr)
- Freshmen Lower Level (0–13.99 cr)
Course & College Withdrawals
The rapid upturning of our academic and personal routines is taking its toll on all of us. Students may experience changes resulting from the pandemic, for the time being, as incompatible with their academic lives. They may remain enrolled but disengage, seek to withdraw from one or more courses, or ask about withdrawing from college. In many cases a course or college withdrawal is warranted, with struggles that predate spring break. In other cases, students may be feeling new challenges and be struggling for answers as to the best course of action.
Students may be looking to faculty and advisors for perspective on their concerns about failing courses or not catching up. They may have a higher need for realistic appraisals of chances for success in a course. It is important for them to know from us if course withdrawal would be best under the circumstances (e.g., no reasonable way of passing the course) or if being offered latitude and flexibility wherever practicable would improve their outlook. As always, encourage the student to consult with the financial aid office to learn if withdrawing from a course or college might have an impact upon their current and future aid semesters.
- IF A STUDENT WISHES TO WITHDRAW FROM A COURSE, in the student menu above, we provided
the following simple process that has been put in place.
- Students will be able to withdraw from a course, entirely by email.
- Visit our registrar’s office web page for our special Spring 2020 Course Withdrawal Procedure (linked below).
- IF A STUDENT CONTEMPLATES COLLEGE WITHDRAWAL, we encouraged them to reach out to their
academic or program advisor to think through the decision.
- Refer them to the “What if I'm thinking of withdrawing from college?” item in student menu above. We will follow up with them as warranted, and process their personal withdrawal.
- You are always welcome to consult with the academic advising office if a student is having difficulty with the decision, or if you think that part or all of a student's semester may be salvaged with some extra supports.
- IF A STUDENT WISHES TO WITHDRAW FROM A COURSE, in the student menu above, we provided the following simple process that has been put in place.
IMPORTANT: Course Grading & Withdrawal Policy Changes
Transitioning to remote instruction and advising has exacerbated students' worries about course grades, deadlines, and ultimately their academic standing.
To reduce these and similar anxieties, the Office of the Provost/VPAA sent an email to all faculty on Friday, March 27, 2020, and one to students as well, conveying adjustments the college is making to a variety of academic policies and procedures. A PDF version of that email is provided here: Adjustments for the spring semester.
Students you teach or advise are encouraged to seek your perspective on matters of course grading options or withdrawal decisions if they are uncertain. To assist our work, David Hill sent to all faculty, on Sunday, March 29, a faculty and advising guide to grading. This document provides details about how the policy changes will be implemented and what questions and considerations go into advising students as to their best course of action.
Please use this guide (here, as a PDF) as a reference for the remainder of the semester.
Other Advising Resources
- Section-by-section Degree Works User Guide
- Use Degree Works in tandem with the student’s transcript: MyPlattsburgh > Faculty > Student Information > Student Transcript
- Address questions about Degree Works to [email protected]
- Undergraduate College Catalog
- The registrar’s office forms page, for credit overload, deviation requests, grade irregularity, permission for off-campus study, and more
- Career Development Center, if advisees need assistance with job search strategies, resume writing, interviewing, or exploration into majors