Health & Counseling Information for Students

Visit the Tuition & Fees webpage for current charges for the student health fee and medication fee. All fees for the Student Health and Counseling Center are applied to your student bill and will need to be paid to your student account.

Student Health Fee

This is a mandatory fee for all students who are enrolled in at least one course on the main campus, including online courses. It supports the cost of operating the Center and covers most primary health care and counseling services and all over-the-counter medications.

Medication Fee

This is an optional fee for all students who are enrolled in at least one course on the main campus and it covers in-house prescription medications. Students who have paid the fee and are acutely ill and in need of prescription medications that are in the Center's formulary can have that medication dispensed at the Center at no cost. Providers will write prescriptions for students who have not paid the medication fee.

Services Not Covered by the Student Health Fee

The student health fee does not cover the following list of health care services. Students incur nominal charges for these services and pharmaceuticals, payable through Student Financial Services. All fees are subject to change without written notice.

Medications

Emergency Contraception: $20

Equipment

Sling: $10; Wrist Splint: $10

Immunization

MMR: $85; Tdap $55; Tuberculosis Test: $10

Procedures

X-rays: done by referral to the outpatient department of Champlain Valley Physicians Hospital (CVPH). Students are responsible for all charges incurred at CVPH.

No-Show Fees for Medical & Counseling Services

The Student Health and Counseling Center strives to optimize students’ access to our services. An ongoing problem in the Center has been the student who misses their appointment without any prior notification.

To encourage students to call and cancel or re-schedule their appointment 24 hours in advance, the center has implemented a “no-show” fee (a practice that has proven to be effective on other campuses dealing with the same issue). The no-show fee for an appointment with a counselor is $30; the no-show fee for a medical appointment is $10 for a 20-minute appointment and $20 for a 40-minute appointment. No-show fees are not assessed when students miss their first counseling appointment or same-day medical appointment.

There are often legitimate reasons for missing an appointment. An appeal form is available and students are given two weeks from the date of the missed appointment to submit the form. If the appeal is approved, the fee is removed from the student’s account.

View alphabetical listing of Student Health and Counseling forms.

The Student Health and Counseling Center staff strives to provide medical care and counseling consistent with professional norms, that demonstrates respect for every student and is sensitive to the diversity that is present in those that we serve. If we are not meeting these standards with you, then we encourage you to let us know.

What You Can Do

First, you may take your concern directly to your counselor, medical provider or other staff member and attempt to resolve the issue (s) with them.

If that interaction does not result in a satisfactory solution, or you are uncomfortable speaking directly with your counselor, medical provider or other staff member about your concern, you may request to speak with either the assistant director for counseling services at 518-564-3086, or the assistant director for medical services or the center’s director at 518-564-2187.

If your concern is about the center's director or the assistant director(s) you may contact the dean of students at 518-564-2280.

Download Grievance Form

You may also complete and submit a grievance form to the center.

Student Health and Counseling Center Grievance Form