The Student Health and Counseling Center continuously strives to serve our students
by providing inclusive individualized care and promoting emotional and physical well-being
through respect for our students’ diversity and our commitment to personal and professional
Students attending the center will feel accepted and receive the most up-to-date services
from highly qualified and supportive staff.
All student must register with the Student Patient Portal in order to receive information
on their visit, test results, tele-counseling appointments or to speak with a provider.
To access the portal, please use the link below:
The Student Assistance Program gives you free 24/7 access to real-time support from
professionals who can provide tools and resources to help manage stress and navigate
a variety of challenges including:
Cultural diversity issues
Academic or career stress
Financial or legal concerns
Developed by BHS, a company that provides mental health resources and services to organizations, the
Student Assistance Program is being offered as a free service to SUNY Plattsburgh
students in addition to mental health services that already exist on campus. To access
the Student Assistance Program, you have the following options:
Download the BHS app from either the Apple app store or the Google Play app store
Student Health & Counseling Center
Records at the center are strictly confidential. Records are only released with the
student’s written consent or by a court-ordered subpoena. Information about student
contacts for psychological services is not released to other campus departments, outside
agencies, family, or friends. Even the fact that a student has been at the center
Hours of Operation & Location
The Student Health and Counseling Center is located behind the campus bookstore and
next to the University Police Department. Our general hours of operation are Monday
through Friday from 8 a.m. to 4 p.m.
The Student Health & Counseling Center is closely tracking the global outbreak of
mpox, which continues to spread in the United States and New York State. We work closely
with the Clinton County Health Department to ensure that we have the latest information
and guidance, and we are ready to provide medical support if needed.
Prevention is key. Mpox is not nearly as contagious as COVID-19, but care should be taken to avoid or
limit direct physical contact with individuals who have contracted mpox or who may
have been exposed. Students who develop symptoms, or have reason to believe they have
been exposed, should contact the Center: 518-564-2187.
Please refer to the following resources for the most up-to-date information about
Mpox is a rare disease caused by infection with the mpox virus. It was discovered
in 1958 when two outbreaks of a pox-like disease occurred in colonies of monkeys kept
for research. Despite being named “mpox,” the source of the disease remains unknown.
Yes, but supplies are limited and eligibility is currently focused on individuals
with known or likely exposure. Currently, the Clinton County Health Department (CCHD)
and SUNY Plattsburgh do not have access to the mpox vaccine. We will update the campus
community if and when the CCHD is able to offer a vaccine clinic. Saratoga County’s
Health Department, located in Ballston Spa, has held vaccine clinics and may do so
again in the near future
The rash will go through several stages-including scabs-before healing.
Other symptoms of mpox can include fever with chills, swollen lymph nodes, exhaustion,
muscle and backaches, respiratory symptoms and headache. Sometimes people have flu-like
symptoms before the rash, and sometimes people get the rash first.
Mpox symptoms usually start within 3 weeks of exposure to the virus. If someone has
flu-like symptoms first, they will usually develop a rash 1–4 days later. Mpox can
be spread from the time symptoms start until the rash has healed, all scabs have fallen
off, and a fresh layer of skin has formed. The illness typically lasts 2–4 weeks.
Avoid close contact (including sex or being intimate with anyone) and wear a mask
until you have been checked out by a healthcare provide. During the week (Monday–Friday,
8 a.m.–4:30 p.m.), students should call the Student Health & Counseling Center at
518-564-2187. We are able and prepared to test for mpox if needed. Students who are experiencing
severe symptoms outside of Center hours, should call the Champlain Valley Physicians’
Hospital Emergency Department at 518-561-2000.
Students with mpox who are experiencing fever and/or respiratory symptoms should
isolate away from others. Student Health, in consultation with the CCHD, will provide
guidance about where to isolate and for how long.
Most people improve with mpox without antiviral treatment, and require only symptom
management with over-the-counter medications such as Advil or Tylenol.