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Obtaining an Official or Unofficial SUNY Plattsburgh Transcript

SUNY Plattsburgh enlists Credentials, Inc. to offer TranscriptsPlus secure website services for the convenience of our students and alumni when requesting official transcripts.

An official academic transcript may be processed only if requested by the student. All outstanding debts must be cleared prior to the release of an official transcript.

Ordering an Official Transcript

Online requests offer many enhanced benefits, including:

  • Submit transcript requests 24/7.
  • Transcript will be processed within two business days from receipt of your authorized request.
  • Receive notifications via email, fax, and/or text message as your request is being processed (e.g., request received, authorized, completed, mailed, etc.). You also will be notified if there is a problem processing your transcript request.
  • Option to request that we hold the processing of your transcript for final grades and/or the posting of your degree.
  • Access to standard overnight delivery from Federal Express along with the tracking of the delivery. Additional fee applies.
  • PDF Option. Electronic Transcript Certificate of Authenticity. SUNY Plattsburgh has appointed Credentials, Inc. as the designated agent for processing and sending official electronic transcripts on behalf of SUNY Plattsburgh. The PDF transcript that is produced using this service contains the identical information as the printed transcript and can be certified as unaltered by uploading the file to the company’s website that is provided during the delivery process. Credentials, Inc. has been granted the authority to deliver all such electronic transcript requests on behalf of SUNY Plattsburgh and respond to any inquiries regarding the transactions.

Cost & Fees

The cost for each transcript using the TranscriptsPlus system is $10 and must be paid with a major credit card. Additional fees apply if using Federal Express. TranscriptsPlus uses web encryption technology, ensuring your information is secure. Online orders may qualify for “automatic authorization” in lieu of submitting a signed authorization form.


If your order is not eligible for “automatic authorization,” a form will be forwarded to you by email. Print and sign the form and fax or mail as noted. Your transcript request will be processed upon receipt of your signed authorization.

If you have attachments that need to be forwarded with your official transcript, you may still use the TranscriptsPlus service by uploading the attachments to the Credentials, Inc. site for PDF processing.

Place Your Order

Need Assistance?

Contact a customer service representative at Credentials, Inc. by dialing 847-716-3005. Assistance is available Monday – Friday 8 a.m. to 8 p.m.

Obtain an Unofficial Transcript

If you graduated prior to 1986, unofficial transcripts are not available. Please follow the instructions above for ordering an official transcript.

If you graduated in 1986 or after, please follow the steps below:

  1. You must login to the campus portal, MyPlattsburgh, the college's secure gateway to online services to retrieve your unofficial transcript. If this is your first login, follow the link to retrieve your NetID and set your password.
  2. Once you are logged into the campus portal, you can retrieve your unofficial transcript within the Student Services tab.  Once there, you will find a link called "My Transcript" under the registrar information.
  3. If you still need help, you can contact the Helpdesk at 518-564-4433.  If you are an alumna/us and not able to recover your SUNY Plattsburgh NetID using the lookup form, you can contact the alumni office at 518-564-2090.

Requesting Transcripts from Study Abroad or Southern Cone Programs

If you are requesting a transcript from a SUNY Plattsburgh study abroad program, please visit the Study Abroad Transcript Request page.

Enrollment & Degree Verification

This is a free service available 24/7

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