Information for SUNY Plattsburgh Supervisors

A list of suggested items to cover with a new employee during departmental training. Download New Employee Topic Checklist.

A list of suggested topics that a supervisor should be familiar with as they acclimate in their new role. Download New Supervisor Resources & Orientation Checklist.

• Recruitment Process — Classified (Clerical/Maintenance/Service/Security)
• Recruitment Process — Unclassified (Professional/Academic)

This handbook was prepared to assist SUNY Plattsburgh supervisors in the interpretation and application of the attendance and leave provisions of the collective bargaining agreements and the attendance rules for employees in the New York state departments and institutions. It should be viewed as a worksite companion piece to the Department of Civil Service New York State Attendance and Leave Manual, which is available in the Human Resource Services department. It is intended to offer guidance to supervisors in day-to-day issues of attendance supervision.

Guide to Leave Benefits for Employees & Supervisors

Available in SafeColleges. To access:

• Visit the MyPlattsburgh Portal and click the SafeColleges icon (starburst icon with the word “SafeColleges”) on the main menu to login, and then search for “Customer Service Overview” within Extra Training.  Or,
• Access SafeColleges Extra Training Modules directly. Search for “Customer Service Overview” within Extra Training.

The goal of this course is to provide staff members with an overview of customer service skills while recognizing the importance of high standards of service. The course will review the definition of customer service, the importance of customer service and strategies for customer service standards.

Varies by bargaining unit. Please see the Employee Performance Evaluations page.

This document is used throughout a classified employees’ temporary or probationary appointment to document performance, work ethic, and job performance on a monthly basis. Download Temporary/Probationary Employee Periodic Review.

Good planning and follow-up can help you avoid many common pitfalls in counseling. This checklist from the Governor’s Office of Employee Relations can help you prepare. Download Counseling Checklist for Supervisors.

The department should reach out to [email protected] with the following information:

• Proposed position description (highlighting additions to current performance program is helpful)
• Suggested change (promotion, salary increase, increase amount)
• Suggested campus title
• Current performance program
• Background information (i.e. substantial changes to position, departmental restructure/reorganization, etc.)
• For some positions, an organizational chart may also be requested

Additional information regarding compensation and promotion may be found in the professional employees compensation and promotion plan.

If a change has been deemed appropriate, the department head or their administrative designee will initiate a CP-3 form to be routed for approval.

HRS’s review of this information is for proper classification and compensation only. The approval of the change itself rests with the vice president. If the change is not approved by the vice president, the changes do not take place and it is imperative the employee’s performance program stay in line with their current budget title and rate of pay.

The department should reach out to [email protected] with the following information:

• Detailed position description
• Background information (i.e. substantial changes to position, departmental restructure/reorganization, etc.)
• For some vacancies, an organizational chart may also be requested

Additional information regarding classified titles and position classification may be located on the Department of Civil Service website.

If a change has been deemed appropriate, the Department Head or their administrative designee will initiate a CP-3 form to be routed for approval.

HRS’s review of this information is for proper classification and compensation only. The approval of the change itself rests with the vice president. If the change is not approved by the vice president, the changes do not take place and it is imperative the employee’s performance program stay in line with their current budget title and rate of pay.

• CSEA Administrative Services Unit — Office support staff and administrative personnel including keyboard specialists, clerks, and computer operators.
• CSEA Operational Services Unit — Craft workers, maintenance and repair personnel, and machine operators, including maintenance assistants, cleaners, and highway maintenance workers.
• CSEA Institutional Services Unit — Therapeutic and custodial care workers for clients including mental health therapy aides, developmental aides, licensed practical nurses, food service workers, and youth division aides.
• PEF Professional, Scientific, and Technical Services Unit — Professional and technical personnel including attorneys, nurses, accountants, social workers, and teachers in institutions.
• United University Professions (UUP) — Faculty and non-teaching professional staff within the state university system.
• Graduate Student Employees’ Union (GSEU) — Part-time teaching assistants and graduate student assistants pursuing a master’s or doctoral degree at SUNY campuses.
• NYSCOPBA Security Services Unit — State security personnel (other than State Police) and institution safety officers (ex. security hospital treatment assistant, safety and security officer, security services assistant, security officer, and campus public safety officer)
• Council 82 Agency Police Services Unit (APSU) — Staff and supervisors with police duties and responsibilities employed by the State University of New York including university police officers and investigators.

• All Salary Schedules
• CSEA
• Management/Confidential
• PEF
• UUP — Professional

Things to do when one of your employees leaves your department. Download Employee Separation/Transfer Checklist.