Sprintax Tax Preparation Software

How to File

• Create or Login to Your Sprintax Account

  Gain access to Sprintax by using the link found in the email from [email protected]. 

  Open your new Sprintax account by creating a user ID and password; or if you have an existing account on Sprintax you can login using your existing credentials.

  Continue to follow the Sprintax instructions. The following steps refer to the steps you'll go through when filling out your tax return on the Sprintax website.

  Access a step-by-step video tutorial on Sprintax

  Need Help?
  If you have questions about filling out your tax return, you can contact the Sprintax support team or find your answer using the options below:

  • Email: [email protected]
  • 24/7 help from Sprintax’s virtual assistant
  • Sprintax website FAQs
  • Sprintax’s educational tax videos on YouTube
  • Sprintax’s blog
• Step 1 — Confirm Your Tax Residency Status

  After you login to Sprintax, you will be asked a series of questions about the time you have spent in the U.S. over the recent years. Sprintax will then determine your tax status. If it determines that you are a “nonresident” (NRA) for federal tax purposes, you can continue to use the software and prepare your nonresident tax return.

  However, if Sprintax determines that you are a resident for federal tax purposes, you will not be able to use the software. 

• Step 2 — Getting to Know You

  Answer the personal- and immigration-related questions

• Step 3 — Let’s Talk Money

  Add the income documents you've received and answer the tax-related questions.

• Step 4 — Offset Your Expenses

  Answer questions about certain payments you’ve made in the past year, as they may reduce the amount of income that you owe taxes on.

• Step 5 — About Your College

  Add details about SUNY Plattsburgh and your Designated School Official (DSO) from your I-20.

• Step 6 — State Taxes

  Determine if you need to fill out a state income tax return by listing any U.S. states you’ve lived in, as well as time you've spent outside the U.S. Sprintax will inform you if you need to complete a state tax return. If so, you will have the option to use Sprintax for an additional fee of $34.95. However, it is your choice to use them or to do the state tax return on your own. 

• Step 7 — Review & Submit Your Return

  Review all the information you've entered to confirm that it is accurate. Afterwards, Sprintax will generate all your tax return documents:

  • a completed Form 8843 for you (and each of your dependents)
  • a federal tax return, Form 1040NR

  Many filers may be able to e-file their tax documents through Sprintax. In order to do so, you must verify your identity by providing information from last years' tax return (or enter 0) and creating or entering a PIN number to use as an electronic signature.

  E-filing does not apply to state income tax returns. If you have a state filing requirement, you must print and mail this to the relevant tax authorities of that state. 

  If you do not want to e-file or you are not eligible, you will be required to download, print and sign your federal tax return and mail it to the IRS. If you have a state filing requirement, you must also mail this to the relevant tax authorities of that state.