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Telecommunications services are managed by campus Information Technology Services Network Operations (Net-Ops). We provide service and support for the college’s voice-communications infrastructure. 

Telecommunications Services

Complete our Telecommunications Request Form to request assistance with any of the following needs:

  • New telephone service
  • Repair work needed for existing service or equipment
  • Help with voicemail or other telecommunications technology issues
  • Request a Personal Billing Number (PBN). Note: All employees must have a PBN to dial.
  • Change of service to another telephone number or office location

For help with all other telecommunications issues, please contact the ITS Helpdesk. We will respond as quickly as possible.

Blue Light Phones

A blue light phone at night along the Saranac River TrailBlue light phones are placed around campus for students to use when they need assistance, personally experience an emergency or witness a crime. When activated, these phones will immediately dial University Police and an officer will be dispatched to the location. Blue light phones can be found:

  • Underneath Feinberg Library, outside of the Learning Center
  • Parking lot J, in front of the Myers Fine Arts Building
  • Hudson Hall, corner of Beekman and Brinkerhoff St.
  • Rugar Street, in front of Champlain Valley Hall
  • Parking lot 7, behind Sibley Hall
  • Behind Kent Hall
  • Harrington/Macdonough roadway
  • Field House roadway
  • Kehoe, front entrance
  • Macdonough Hall, next to the tennis courts

In addition to the free-standing blue light phones, all residence halls and most other buildings have courtesy phones located in the entrances. These phones are equipped with an “emergency” button, which functions in the same way as a blue light phone. All blue light phones are tested on a daily basis.

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