Using Voicemail

Using Voicemail

• To Enter the Voicemail System
  1. Dial 7790 (Off-campus, dial 518-564-7790)
  2. Press # at any time during the introduction
  3. Enter your security code (default security code for first time setup is 5647986)
• To Enter From a Location Different From Your Extension
  1. Dial 7790
  2. Press * and # key
  3. Enter 7-digit mailbox number
• Listening to Messages

  From the Main Menu:

  • 5 — Listen to oldest message
  • 1-9-2 — Listen to saved messages

  While Listening to Messages:

  • 1-3 — Forward message to another mailbox (Use 564-xxxx for mailbox #) 
  • 2 — Back up 5 seconds
  • 2-2 — Back up to the beginning of message
  • 3 — Erase message
  • 4 — Go forward in a message 5 seconds
  • 5 — Listen to next message
  • 7 — Save message
  • 8 — Time/date of the message
  • 1-8 — Change volume of message
  • * — Pause/resume
• Record or Change Greeting

  From the Main Menu:

  • 4 — Select greeting
  • 5 — Listen to greeting
  • 6 — Record new greeting
  • 4-7 — To record out of office greeting

  Before Ending Recording:

  • 2 — Review last few seconds
  • 2-2 — Back up to beginning
  • 3 — Erase entire greeting
  • * — Pause/resume recording
  • # — End recording and send
• Change Various Options

  From the Main Menu:

  • 1-6-1-4 — Change security code
  • 1-6-1-5 — Record name
• Bypass Personal Greeting
  • To bypass personal greeting of person you are calling, press #
• Exiting Voicemail
  • 9-9 — End session
  • * — Cancel and continue using mailbox