Information Technology Services Student Employment Policy

Policy Number	Policy Owner
10012.1	Information Technology Services

1.0 Purpose

The purpose of this policy is to establish consistent requirements and expectations for student employment within SUNY Plattsburgh Information Technology Services (ITS). Student employees provide valuable support for the delivery of technology services while gaining practical work experience and developing professional and technical skills.

This policy establishes standards for the recruitment, hiring, supervision, scheduling, workplace conduct, access to University technology resources, confidentiality, information security, performance, and separation of ITS student employees.

Because ITS student employees may be granted access to University information systems, technology infrastructure, offices, classrooms, equipment, and institutional information beyond that normally available to students, they are expected to exercise a high level of professionalism, confidentiality, security awareness, and responsible use of University resources.

This policy is intended to ensure that ITS student employment supports the operational needs of the University while providing a structured, secure, and professional employment experience for students.

2.0 Revision History

Date	Version Number	Change Description	Referenced Section
12/1/09	1.0	New Document	Entire Document
10/8/15	1.1	Minor Revisions
3/17/16	1.2	Minor Revisions	Links updated
1/11/17	1.3	Minor Revisions
12/13/18	1.4	Minor Revisions
2/1/22	1.5	Minor Revisions	Owner Name
10/5/26	1.6	Minor Revisions

Date

Version Number

Change Description

Referenced Section

12/1/09

1.0

New Document

Entire Document

10/8/15

1.1

Minor Revisions

3/17/16

1.2

Minor Revisions

Links updated

1/11/17

1.3

Minor Revisions

12/13/18

1.4

Minor Revisions

2/1/22

1.5

Minor Revisions

Owner Name

10/5/26

1.6

Minor Revisions

Review Process / Approval

Action:	Units	Date
Policy Review	Information Technology Services Management Services
Policy Approval	Executive Council	12/1/09

Action:

Units

Date

Policy Review

Information Technology Services
Management Services

Policy Approval

Executive Council

12/1/09

3.0 Units and Persons Affected

This policy applies to:

Information Technology Services (ITS);
All SUNY Plattsburgh students employed by ITS, regardless of position, funding source, work location, or assigned responsibilities;
ITS professional staff, supervisors, managers, and administrators responsible for hiring, supervising, or managing student employees;
University offices responsible for student employment, payroll, and employment administration; and
Other University departments or personnel that interact with or provide access to ITS student employees while performing authorized University work.
All ITS student employees are subject to this policy in addition to applicable
SUNY Plattsburgh student employment requirements, University policies,
information security requirements, and terms and conditions associated with their employment.

4.0 Policy

Information Technology Services (ITS) employs student workers to assist with
technology services and operations while providing students with meaningful work experience and professional development opportunities.

Student employees are expected to:

Perform assigned duties in a professional, responsible, and timely manner.
Maintain regular attendance and promptly communicate scheduling conflicts or absences to their supervisor.
Follow all SUNY Plattsburgh and ITS policies, procedures, and workplace
expectations.
Protect the confidentiality and security of institutional, employee, and student information encountered during employment.
Use campus technology, systems, accounts, equipment, and other resources
only as authorized and necessary to perform assigned job responsibilities.
Maintain appropriate professional conduct when interacting with students, faculty, staff, and visitors.
Complete any required training associated with their position.
Immediately report security concerns, equipment problems, policy violations, or other workplace issues to their supervisor.
Return all ITS-issued equipment, identification cards, keys, access credentials, and other campus property upon request or at the end of employment.

Student employment within ITS is contingent upon continued eligibility for student employment, satisfactory job performance, compliance with applicable policies, and the operational needs of the department.

5.0 Definitions

Student Employee: A currently enrolled SUNY Plattsburgh student hired by Information Technology Services (ITS) to perform assigned duties in exchange for compensation.

Supervisor: An ITS employee responsible for assigning work, providing direction, approving work schedules or time records, evaluating performance, and overseeing a student employee.

Information Technology Services (ITS): The campus department responsible for
providing and supporting technology services, systems, infrastructure, equipment, and related resources.

Confidential Information: Any non-public information accessed or encountered as part of a student employee's job responsibilities, including student, employee, institutional, technical, security, or other protected information.

Authorized Access: Permission granted to a student employee to access specific systems, applications, facilities, equipment, or information necessary to perform assigned job duties.

ITS Resources: Technology and other resources provided or managed by ITS, including computers, mobile devices, software, accounts, systems, networks, equipment, identification cards, keys, and access credentials.

Work Schedule: The days and hours a student employee is approved or assigned to work by their supervisor.

Student Employment: Temporary or part-time employment provided to eligible students to support ITS operations while offering practical workplace experience and professional development.

6.0 Responsibilities

7.0 Procedures

8.0 Forms

9.0 Appendix

10.0 Distribution and Training

Method	Date
Campus Handbook	N/A
Faculty / Staff Digest	N/A
Student Digest	N/A
Other	N/A

Method

Date

Campus Handbook

N/A

Faculty / Staff Digest

N/A

Student Digest

N/A

Other

N/A

There are no specific trainings identified with this policy.