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High-quality support & services


The Center for Neurobehavioral Health enables SUNY Plattsburgh to help meet the needs of those with neurological health problems.

Center for Neurobehavioral Health at SUNY Plattsburgh


The mission of the Center for Neurobehavioral Health is to provide comprehensive services of the highest quality to people in our community and the greater North Country region whose lives have been affected by neurologically-based disorders.  

We provide diagnostic assessment, individualized care, support, and services to persons living with physical, neurocognitive, and developmental disabilities in a culturally sensitive environment, and provide optimal support to their caregivers and families so they may enjoy quality of life and remain living in their communities with some level of independence. We provide an opportunity for interdisciplinary faculty research to increase knowledge about neurological disorders, and provide opportunities for experiential learning and research for undergraduate and graduate students for the purpose of training the next generation of professionals.

Updates COVID-19


For specific COVID-19 information for Center for Neurobehavioral Health programs and services based at the college, please reach out directly to the program project director, manager or coordinator to determine the program’s status.

The information below is specific to the Third Age Adult Day Center (TAADC) and the Traumatic Brain Injury Center (TBI).

COVID-19 Safety Plans for Certified Day Program’s Reopening

Third Age Adult Day Center Day Habilitation

Primary Contact: Sadie Trunck, director of programs

Signage

Signage will be posted throughout the certified site including all entrances and hallways. The TBI Day Program will utilize signage issued by the Department of Health (DOH), Center for Disease Control (CDC), and the State University of New York College at Plattsburgh (SUNY Plattsbugh). The signage will include guidance regarding:

  • Social distancing requirements.
  • Use of mask or cloth face-covering requirements.
  • Proper storage, usage and disposal of Personal Protective Equipment (PPE).
  • Proper hand washing and appropriate use of hand sanitizer.
  • Alerting non-essential visitors are not allowed.
  • Symptom monitoring and COVID-19 exposure reporting requirements
A. Entrance to Site Based Programs
1. Pre-Entry/Pre-Participation Screening:

All staff and participants will be screened prior to entry into the Day Program site and symptoms of COVID-19 thereafter.

  • Staff’s daily screening (check-in) will be conducted via completion of the RF COVID-19 Health Screening Form.
  • Each staff member will complete the form prior to reporting to work. The form inquires whether a staff member (1) experienced COVID-19 symptoms in the past 14 days, (2) had positive COVID-19 test in the past 14 days, (3) was in close contact with a confirmed or suspected COVID-19 case in the past 14 days, and/or (4) traveled from within one of the designated states with significant community spread.
  • In addition to completing the Health Screening Form, each staff member will have temperature check upon arriving to the Day Program site.
  • The director of programs will monitor the completion of the Health Screening Form and document if the screening was passed or the staff was sent home. Staff will not be allowed to enter the site without completing the form.
  • Day programs manager will be responsible for measuring and recording/documenting staff’s temperature.
  • Participants’s daily screening (check in) will be conducted by completing the Participant Health Screening Form. This form will be completed by a participant or his/her first point of contact (e.g., family member, home/residence manager). The form will be collected and reviewed prior to a participant's entry to the Day Program site.
  • Day Programs manager and Day Programs supervisor will be responsible for monitoring and reviewing the Participant Health Screening Form.
2. Response to Signs and Symptoms and Departure:
  • If a staff member or a participant is exhibiting signs or symptoms of COVID-19 upon arrival, they will not be allowed to enter the Day Program site. They will be required to return home until they are fever free for 72 hours without the use of fever-reducing medications (e.g., Advil, Tylenol). 
  • If symptoms begin while at the Day Program, the participant or staff member will be separated from others until they depart and sent home immediately. They will be instructed to contact their healthcare provider for assessment and testing.
  • The Day Program management will immediately notify the local health department and OPWDD about the suspected case.
  • The Day Program management will provide the participant or staff with written information on healthcare and testing resources, as indicated/referenced by the DOH Testing guidance.
3. Participation and Return to Program/Service:
  • Participants sent home from the Day Program site will be prompted to and must consult with their healthcare practitioner prior to returning to the program.
  • Staff sent home will comply with appropriate return to work guidance and must consult with the director of programs prior to returning to work.
  • Participants and staff may not return to or attend the Day Program while a member of their household or certified residence is being quarantined or isolated.
  • The Day Program management will seek guidance from state or local health officials to determine when the participant or staff member can return to the program and what additional steps are needed.
B. Social Distancing Requirements

The capacity will be limited to the number of participants and required staff to ensure that the following mitigation strategies are adhered to:

  • At least six feet of physical distance is maintained among participants and staff, unless safety of the core activity requires a shorter distance or an individual’s treatment plan requires that closer contact be maintained with a staff member.
  • Furniture will be rearranged and 6-feet (or more) marks placed to enact social distancing.
  • Staff will assist participants in learning about social distancing protocols, and constantly monitor and prompt them as needed to enact social distancing.
  • No more than one staff member at the desk at one time (e.g., completing paperwork, documentation/daily notes).
  • All staff members, including the Day Program management, will wear a 3-ply disposable anti-virus face masks (earloop) at all times at work.
  • Staff will be required to wear gloves when assisting participants; the gloves will be disposed immediately after assisting a participant.
  • Participants will wear face coverings if they can medically tolerate one whenever social distancing cannot be achieved.
  • Staff schedules will not require employees to “float” between different rooms or groups of individuals, unless such rotation is critical to safety of participants/staff staff due to unforeseen circumstances (e.g., staff absence).
C. Gatherings in Enclosed Spaces

Staff will receive a full day training prior to the Day Program reopening. The training will include the following and any related strategies:

  • Modifications to day program/service hours as needed, to allow blocks of service provision while maintaining reduced capacity and group size.
  • Planned group size, which will be limited to no more than fifteen (15) individuals who receive services. The restriction on group size does not include employees/staff.
  • Ensure the group (≤15) of individuals receiving services and staff working with them areas static as possible.
  • Ensure that different stable groups individuals and staff, have no or minimal contact with one another and do not utilize common spaces at the same time, to the greatest extent possible.
  • Stagger staff and/or individual meal and break times to maintain social distancing.
  • Adhere to social/physical distancing practices identified in the safety plan.
  • Prohibit shared food and beverages and buffet style dining.
  • Require that food brought from home must require limited preparation (i.e., heating in microwave) during day services and be packed appropriately.
  • Ensure reusable food utensils and storage containers are washed in the dishwasher on the hottest wash and dry setting.
  • Day Program newsletter/guidance will be sent to participants and their families/care providers/care coordination to address the aforementioned and any related strategies.
  • Daily staff assignments and schedules will be organized in a manner that will ensure that groupings of participants/staff are as static as possible by having the same group of individuals work with the same staff whenever and wherever possible.
  • Group size will be limited to no more than fifteen (15) individuals receiving services (the restriction on group size does not include staff).
D. Day Program Schedules and Activities
  • All community-based activities will be temporarily suspended (e.g., bowling, shopping, going to gym at YMCA, etc.). These activities will be modified and offered at the program site (e.g., Wii Sports, exercise group, yoga group, magnetic darts, etc.).
  • All activities will be organized and scheduled to maintain social distancing.
E. Personal Protective Equipment:

Staff will receive a full-day training prior to the Day Program reopening. The training will include the following and any related strategies:

  • Ensure all staff wear an appropriate cloth or disposable face mask/covering that covers both the mouth and nose, at all times while providing services, consistent with all current Executive Orders and OPWDD guidelines (unless medically contraindicated/not tolerated.
  • Ensure all essential visitors wear a face mask or covering, providing a face mask on site at no cost, if visitors do not have their own which meets requirements.
  • Support individuals receiving services to wear face coverings, as tolerated, whenever social distancing cannot be achieved.
  • Maintain an adequate supply of required PPE on site (and available to staff when needed for community-based services) to minimally include masks and gloves, with gowns and face shields as needed.
  • Train all staff on proper use of PPE including when necessary to use, donning, doffing, disposing and/or reusing and sanitizing when appropriate.
  • Retain documentation of trainings in the employees’ personnel files and per agency procedures.
  • Day Program management will be responsible for maintaining an adequate supply of required PPE, including face masks and gloves.
F. Hygiene and Cleaning
  • Staff will receive the Infection Control and Disinfecting Workplace training based on the CDC and OSHA guidance for cleaning and disinfecting.
  • Staff will be responsible for routine cleaning and disinfecting surfaces/furniture (e.g., desks, chairs, etc.), door handles, scramble pads, bathrooms and equipment throughout the day (every hour) and at the end of the day.
  • Staff will also follow basic infection prevention measures, including frequent and thorough hand washing (if soap and running water are not immediately available, alcohol-based hand sanitizer containing at least 60% alcohol will be used).
  • Staff will educate participants about the importance of hand washing and hand sanitizing, and remind and/or prompt the participants to do so, especially after using a bathroom.
  • Chromebooks/laptops must be sanitized/disinfected after each use.
  • Office phones must be sanitized/disinfected after each use.
  • Paper plates, plastic utensils, and paper/plastic cups will be utilized to serve lunch/meals.
  • No hand washing of dishes will be permitted. Specific items, including weighted forks/spoons, pots, coffee pots, coffee mugs, etc., must be washed in a dishwasher only.
  • Soiled laundry to be washed immediately following freshening. Soiled laundry must be washed separately. Dish towels must be washed separately.
  • Additional trash bin/receptacles will be placed to dispose face masks and gloves.
  • Vans will be sanitized/disinfected after each use.
G. Transportation

Staff will receive a full-day training prior to the Day Program reopening. The training will include the following and any related strategies:

  • Ensure only individuals and staff traveling to and from the same day program be transported together; individuals or staff from other day programs should not be intermingled for purposes of transportation at this time; individuals transported together are encouraged to be cohorted for purposes for day programming also, in order to reduce further intermingling;
  • Reduce capacity on buses, vans, and other vehicles transporting individuals from multiple residences to 50% of total capacity;
  • Individuals and staff who reside/work together in the same home may be transported together to day program(s) in the same vehicle without a vehicle capacity reduction;
  • As possible, stagger arrival and departure times to reduce entry and exit density.
  • To the extent possible, restrict close contact of individuals and staff from different households by not sitting near each other or the driver.
  • If there are multiple doors in a bus or van, utilize one-way entering and exiting. Provide instruction for individuals to exit the vehicle one at a time and wait for driver or staff instruction before doing so.
  • Ensure staff and the driver always wear face coverings in the vehicle. Social distancing must be maintained for individuals who cannot tolerate wearing a mask and, when possible, such individuals should be transported alone or with members of the same household. Ensure staff who cannot medically tolerate the use of a face covering are not assigned to transport individuals.
  • After each trip is completed, clean and disinfect the interior of the vehicle before additional individuals are transported; and
  • Where appropriate and safe, roll windows down to permit air flow.
H. Tracing and Tracking

Staff will receive a full-day training prior to the Day Program reopening. The training will include the following and any related strategies:

  • Notify the local health department and OPWDD immediately upon being informed of any positive COVID-19 test result by an individual or staff at their site.
  • If a staff or visitor test positive, procedures for day service cooperation with the local health department to trace all contacts in the workplace and notify the health department of all staff, individuals and visitors who entered the facility dating back to 48 hours before the positive person began experiencing COVID-19 symptoms or tested positive, maintaining confidentiality as required by federal and state law and regulations.

Traumatic Brain Injury Center Day Habilitation

Primary Contact: Sadie Trunck, director of programs

Signage

Signage will be posted throughout the certified site including all entrances and hallways. The TBI Day Program will utilize signage issued by the Department of Health (DOH), Center for Disease Control (CDC), and the State University of New York College at Plattsburgh (SUNY Plattsbugh). The signage will include guidance regarding:

  • Social distancing requirements.
  • Use of mask or cloth face-covering requirements.
  • Proper storage, usage and disposal of Personal Protective Equipment (PPE).
  • Proper hand washing and appropriate use of hand sanitizer.
  • Alerting non-essential visitors are not allowed.
  • Symptom monitoring and COVID-19 exposure reporting requirements.
A. Entrance to Site Based Programs
1. Pre-Entry/Pre-Participation Screening:

All staff and participants will be screened prior to entry into the Day Program site and symptoms of COVID-19 thereafter.

  • Staff’s daily screening (check-in) will be conducted via completion of the following RF COVID-19 Health Screening Form.
  • Each staff member will complete the form prior to reporting to work. The form inquires whether a staff member (1) experienced COVID-19 symptoms in the past 14 days, (2) had positive COVID-19 test in the past 14 days, (3) was in close contact with a confirmed or suspected COVID-19 case in the past 14 days, and/or (4) traveled from within one of the designated states with significant community spread.
  • In addition to completing the Health Screening Form, each staff member will have temperature check upon arriving to the Day Program site.
  • The director of programs will monitor the completion of the Health Screening Form and document if the screening was passed or the staff was sent home. Staff will not be allowed to enter the site without completing the form.
  • Day Programs manager will be responsible for measuring and recording/documenting staff's temperature.
  • Participant’s daily screening (check-in) will be conducted by completing the Participant Health Screening Form. This form will be completed by a participant or his/her first point of contact (e.g., family member, home/residence manager). The form will be collected and reviewed prior to a participant's entry to the Day Program site.
  • Day Programs manager and Day Programs supervisor will be responsible for monitoring and reviewing the Participant Health Screening Form.
2. Response to Signs and Symptoms and Departure:
  • If a staff member or a participant is exhibiting signs or symptoms of COVID-19 upon arrival, they will not be allowed to enter the Day Program site. They will be required to return home until they are fever free for 72 hours without the use of fever-reducing medications (e.g., Advil, Tylenol). 
  • If symptoms begin while at the Day Program, the participant or staff member will be separated from others until they depart and sent home immediately. They will be instructed to contact their healthcare provider for assessment and testing.
  • The Day Program management will immediately notify the local health department and OPWDD about the suspected case.
  • The Day Program management will provide the participant or staff with written information on healthcare and testing resources, as indicated/referenced by the DOH Testing guidance.
3. Participation and Return to Program/Service:
  • Participants sent home from the Day Program site will be prompted to and must consult with their healthcare practitioner prior to returning to the program.
  • Staff sent home will comply with appropriate return to work guidance and must consult with the director of programs prior to returning to work.
  • Participants and staff may not return to or attend the Day Program while a member of their household or certified residence is being quarantined or isolated.
  • The Day Program management will seek guidance from state or local health officials to determine when the participant or staff member can return to the program and what additional steps are needed.
B. Social Distancing Requirements

The capacity will be limited to the number of participants and required staff to ensure that the following mitigation strategies are adhered to:

  • At least six feet of physical distance is maintained among participants and staff, unless safety of the core activity requires a shorter distance or an individual’s treatment plan requires that closer contact be maintained with a staff member.
  • Furniture will be rearranged and 6-feet (or more) marks placed to enact social distancing.
  • Staff will assist participants in learning about social distancing protocols, and constantly monitor and prompt them as needed to enact social distancing.
  • No more than one staff member at the desk at one time (e.g., completing paperwork, documentation/daily notes).
  • All staff members, including the Day Program management, will wear a 3-ply disposable anti-virus face masks (earloop) at all times at work.
  • Staff will be required to wear gloves when assisting participants; the gloves will be disposed immediately after assisting a participant.
  • Participants will wear face coverings, if they can medically tolerate one whenever social distancing cannot be achieved.
  • Staff schedules will not require employees to “float” between different rooms or groups of individuals, unless such rotation is critical to safety of participants/staff staff due to unforeseen circumstances (e.g., staff absence).
C. Gatherings in Enclosed Spaces

Staff will receive a full-day training prior to the Day Program reopening. The training will include the following and any related strategies:

  • Modifications to day program/service hours as needed, to allow blocks of service provision while maintaining reduced capacity and group size.
  • Planned group size, which will be limited to no more than fifteen (15) individuals who receive services. The restriction on group size does not include employees/staff.
  • Ensure the group (≤15) of individuals receiving services and staff working with them areas static as possible.
  • Ensure that different stable groups individuals and staff, have no or minimal contact with one another and do not utilize common spaces at the same time, to the greatest extent possible.
  • Stagger staff and/or individual meal and break times to maintain social distancing.
  • Adhere to social/physical distancing practices identified in the safety plan.
  • Prohibit shared food and beverages and buffet style dining.
  • Require that food brought from home must require limited preparation (i.e., heating in microwave) during day services and be packed appropriately.
  • Ensure reusable food utensils and storage containers are washed in the dishwasher on the hottest wash and dry setting.
  • Day Program newsletter/guidance will be sent to participants and their families/care providers/care coordination to address the aforementioned and any related strategies.
  • Daily staff assignments and schedules will be organized in a manner that will ensure that groupings of participants/staff are as static as possible by having the same group of individuals work with the same staff whenever and wherever possible.
  • Group size will be limited be limited to no more than fifteen (15) individuals receiving services (the restriction on group size does not include staff).
D. Day Program Schedules and Activities
  • All community-based activities will be temporarily suspended (e.g., bowling, shopping, going to gym at YMCA, etc.). These activities will be modified and offered at the program site (e.g., Wii Sports, exercise group, yoga group, magnetic darts, etc.).
  • All activities will be organized and scheduled to maintain social distancing.
E. Personal Protective Equipment:

Staff will receive a full day training prior to the Day Program reopening. The training will include the following and any related strategies:

  • Ensure all staff wear an appropriate cloth or disposable face mask/covering that covers both the mouth and nose, at all times while providing services, consistent with all current Executive Orders and OPWDD guidelines (unless medically contraindicated /not tolerated.
  • Ensure all essential visitors wear a face mask or covering, providing a face mask on site at no cost, if visitors do not have their own which meets requirements.
  • Support individuals receiving services to wear face coverings, as tolerated, whenever social distancing cannot be achieved.
  • Maintain an adequate supply of required PPE on site (and available to staff for when needed for community-based services) to minimally include masks and gloves, and with gowns and face shields as needed.
  • Train all staff on proper use of PPE including when necessary to use, donning, doffing, disposing and/or reusing and sanitizing when appropriate.
  • Retain documentation of trainings in the employees’ personnel files and per agency procedures.
  • Day Program management will be responsible for maintaining an adequate supply of required PPE, including face masks and gloves.
F. Hygiene and Cleaning
  • Staff will receive the Infection Control and Disinfecting Workplace training based on the CDC and OSHA guidance for cleaning and disinfecting.
  • Staff will be responsible for routine cleaning and disinfecting surfaces/furniture (e.g., desks, chairs, etc.), door handles, scramble pads, bathrooms, and equipment throughout the day (every hour) and at the end of the day.
  • Staff will also follow basic infection prevention measures, including frequent and thorough hand washing (if soap and running water are not immediately available, alcohol-based hand sanitizer containing at least 60% alcohol will be used).
  • Staff will educate participants about the importance of hand washing and hand sanitizing, and remind and/or prompt the participants to do so, especially after using a bathroom.
  • Chromebooks/laptops must be sanitized/disinfected after each use.
  • Office phones must be sanitized/disinfected after each use.
  • Paper plates, plastic utensils, and paper/plastic cups will be utilized to serve lunch/meals.
  • No hand washing of dishes will be permitted. Specific items, including weighted forks/spoons, pots, coffee pots, coffee mugs, etc., must be washed in a dishwasher only.
  • Soiled laundry to be washed immediately following freshening. Soiled laundry must be washed separately. Dish towels must be washed separately.
  • Additional trash bin/receptacles will be placed to dispose face masks and gloves.
  • Vans will be sanitized/disinfected after each use.
G. Transportation

Staff will receive a full day training prior to the Day Program reopening. The training will include the following and any related strategies:

  • Ensure only individuals and staff traveling to and from the same day program be transported together; individuals or staff from other day programs should not be intermingled for purposes of transportation at this time; individuals transported together are encouraged to be cohorted for purposes for day programming also, in order to reduce further intermingling;
  • Reduce capacity on buses, vans, and other vehicles transporting individuals from multiple residences to 50% of total capacity;
  • Individuals and staff who reside/work together in the same home may be transported together to day program(s) in the same vehicle without a vehicle capacity reduction;
  • As possible, stagger arrival and departure times to reduce entry and exit density.
  • To the extent possible, restrict close contact of individuals and staff from different households by not sitting near each other or the driver.
  • If there are multiple doors in a bus or van, utilize one-way entering and exiting. Provide instruction for individuals to exit the vehicle one at a time and wait for driver or staff instruction before doing so.;
  • Ensure staff and the driver always wear face coverings in the vehicle. Social distancing must be maintained for individuals who cannot tolerate wearing a mask and, when possible, such individuals should be transported alone or with members of the same household. Ensure staff who cannot medically tolerate the use of a face covering are not assigned to transport individuals.
  • After each trip is completed, clean and disinfect the interior of the vehicle before additional individuals are transported; and
  • Where appropriate and safe, roll windows down to permit air flow.
H. Tracing and Tracking

Staff will receive a full day training prior to the Day Program reopening. The training will include the following and any related strategies:

  • Notify the local health department and OPWDD immediately upon being informed of any positive COVID-19 test result by an individual or staff at their site.
  • If a staff or visitor test positive, procedures for day service cooperation with the local health department to trace all contacts in the workplace and notify the health department of all staff, individuals and visitors who entered the facility dating back to 48 hours before the positive person began experiencing COVID-19 symptoms or tested positive, maintaining confidentiality as required by federal and state law and regulations.
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