Telecommunications Frequently Asked Questions

You need a PBN in order to make calls outside of our internal system; this includes local, long-distance and international calls. You will need an active PBN to call toll-free 800 numbers, although there is no charge for these calls. You do not need a PBN to call 911.

Yes. Your PBN can be used from any phone on campus that has the ability to make calls outside of the phone system. 

Stop by the Telecommunications Office and ask to have it changed. 

Contact telecommunications for estimates regarding telephone move, install, number change, set change, disconnect and software changes. 

Phone: 518-564-7975
Email: [email protected]

Due to campus budget restrictions, new requests for department-owned phones or reimbursement of personal phone extensions are not being accepted at this time.