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Remote Working/Teaching & Learning Tools

Whether due to inclement weather, a scheduled absence, or emergency; offering classes remotely can help provide continuity or recover lost class time. This page outlines steps and tools that should be used to connect with students remotely and deliver course materials.

COVID-19 Specific Information

While this page has information for remote work and teaching for any purpose, we are updating this information regularly during the COVID-19 pandemic to best support your remote efforts. The table further down this page identifies the products we have available for remote work and teaching.


Various internet service providers have released data caps and offered unlimited data plans for customers at no cost. We will update this information with any new deals or new information as we find it.

  • Spectrum — Charter, the company that provides Spectrum broadband and Wi-Fi, is offering free services to households with children in school or college students who don’t have a Spectrum broadband subscription at any service level up to 100 Mbps. Starting March 16, this will be available for 60 days. To enroll, call 1-844-488-8395. Installation fees will be waived. Additionally, WiFi hotspots will now be open for public use.
  • AT&T — Announced it would lift its broadband data cap overage fees temporarily. Additionally, through Access from AT&T they will continue to offer internet data to qualifying limited income households for $10 a month.
  • Comcast — Increased the speeds of its Internet Essentials plan aimed at low-income earners as of March 16. This involves offering 60 days of free service, after which people will be charged $9.95 per month, and increasing speeds on this plan from 15/2Mbps to 25/3Mbps.
  • Verizon — Will waive late fees for the next 60 days.

Teaching Faculty

Faculty who are teaching remotely should maintain a Moodle presence. Most students on campus will be turning to Moodle to find instructional materials, online forums, assignments, quizzes and other activities. For a quick introduction to Moodle, faculty should review the Moodle: Bare Essentials for Remote Instruction site.

Further Moodle documentation, along with a faculty forum is available in the Moodle Site Developers’ area.

Faculty may direct questions regarding Moodle or online instruction to Technology Enhanced Learning at [email protected] A listing of current faculty workshop offerings can be found on Technology Enhanced Learn’s Workshops page.

Additionally, SUNY is offering Support for Remote Teaching through Webinars, Training, and drop-in Zoom sessions. There are several recorded sessions available to watch, and upcoming live sessions that faculty can join.

The tasks listed below can all be linked or launched within your class Moodle site—that site should be the hub of all of your remote instruction activities. Clicking the links to the right will display more information from the accordion block below the table.

Tasks Tool(s) More Information
Readings, URLs, Assignments, Discussion Forums, Quizzes, Messaging, Chat
  • Moodle

Due to the COVID-19 epidemic, a course site has been created for you in Moodle if you haven’t already made one

Lecture Recording (asynchronous)
  • Zoom Video Conferencing
  • PowerPoint and YouTube

Please ensure that recorded presentations are captioned and subsequently made available to your class in your Moodle course site.


Lectures (synchronous), Real-Time Conferencing, Advising, Tutoring
  • Zoom Video Conferencing
  • Cardinal Cloud Email
  • Google Meet / Hangouts Meet

Not all students will be able to take part in real-time lectures. Please ensure that any real-time sessions are recorded and that the captioned video is made available to the class in your Moodle course site.

Remotely Connecting to your Campus Computer
  • Chrome Remote Desktop

Remote Instruction Resources


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