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Using Your SUNY Plattsburgh NetID and Password


Your NetID is a username that uniquely identifies you. It is used in combination with a password, which should be known only to you, to gain access to key services.

Login Information and Instructions

For All New Users (Students, Faculty, Staff, and Volunteers)

  • NetID. Your NetID is a combination of the first letter of your first name plus the first four letters of your last name, followed by three digits. The three digits are based on the number of users who have a NetID that starts with the same first five letters.
    • For example, Jane Smith maybe assigned the NetID JSMIT001 while Joe Smithers may be JSMIT002 and so on.
    • If you do not know your NetID, call the Helpdesk at (518) 564-4433, check the Campus Directory or use this lookup form. Your NetID is the first part of your email address.
  • Password. To increase our account security your password by default is set to an encrypted string of non-readable characters. Therefore, you MUST SET A PASSWORD before you are allowed to login services utilizing the NetID.
    • To set a password you will need to know your campus NetID and have access to the non-Plattsburgh alternative email account you provided us. If you do not remember which email address this is, the NetID lookup form will also display the first letter and the domain of the alternative email you provided, as a hint.
    • If you can’t reset your password by using the form, please call the Helpdesk at (518) 564-4433 and we will assist you.
    • We strongly encourage you to change your password at least once every 6 months.
    • If you have forgotten your password, you can use our online service to re-set it.
    • You will be required to set account security questions your first time logging in, if you have not set them prior. This makes it easier to reset your password in the future.

For Students/Alumni who entered before Fall 2006

  • NetID. Your NetID is a combination of the first four letters of your last name, followed by a random set of digits. It should be the same as the NetID (username) you used for e-mail last semester. If you cannot remember your NetID, call the Helpdesk at (518) 564-4433 or check the Campus Directory or use this lookup form. Your NetID is the first part of your email address.
  • Password. Your password password is encrypted in our systems. We strongly encourage you to change your password at least once every 6 months.
    • If you forgot your password, you can reset the password online. If you have any difficulty, please call the Helpdesk at (518) 564-4433, and we will assist you. 

For Faculty, Staff, and Volunteers who joined the campus before Fall 2006

  • NetID. Your NetID is a combination of the first six letters of your last name, followed the first letter of your first name and first letter of your middle name (if you have one). It should be the same as the NetID you used for e-mail your last semester. If you do not know your NetID, call the Helpdesk at (518) 564-4433 or check the Campus Directory or use this lookup form. Your NetID is the first part of your email address.
  • Password. Your password password is encrypted in our systems. We strongly encourage you to change your password at least once every 6 months.
    • If you forgot your password, you can reset the password online. If you have any difficulty, please call the Helpdesk at (518) 564-4433, and we will assist you.
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