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Cardinal Computer Care Services

This service provides low-cost, flexible, and comprehensive computer services for computer equipment owned by students, faculty and staff.

The Help You Need (Not Just the Parts)

In too many cases, service ends when you buy your computer. Cardinal Computer Care Services ensures that service follows you to campus. CCCS makes service and support for your personal computer simple and efficient.


Cardinal Computer Care Services for Students

  • Here’s What You Get

    For $55 per semester (less than most service providers charge for an hour of service) you get...

    • Operating system reloads
    • Hardware and Network Card installation
    • Ongoing support for software misconfiguration and failures
    • Unlimited phone support and troubleshooting
    • Experienced, trained, A+ certified technicians
    • Warranty support for Apple, Dell  and HP systems - all for $55 per semester. That’s less than what many service providers charge for one-hour of labor!

    CCCS is another way Computing & Desktop Support Services (CSDS) tries to make your life easier and ensure that you get the most out of your computing resources while at SUNY Plattsburgh.

Cardinal Computer Care Services for Faculty and Staff

  • Here’s What You Get

    One fee for unlimited access

    The program allows active faculty and staff to pay a one-time fee per semester or per academic year in order to receive unlimited access to Helpdesk services for a personal computer. You then get the same quality service already provided for your college-owned equipment.

    The program provides a "one-stop-shop" service for all computer-repair needs. Here’s what you get:

    • Warranty hardware replacement for Apple, Dell and some HP products
    • Operating system reloads
    • Virus and Spyware Removal
    • Laptop repair and troubleshooting
    • Hardware troubleshooting, repair and installation
    • Wireless configuration
    • Unlimited phone support
    • Best-effort printer support
    • Data backup and recovery
    • Access to our loaner laptop program
    • No extra charge for labor
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