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Tuition Appeal Policy


This document establishes the President’s primary designee and process for students to appeal their tuition liability. 

Policy Number Policy Owner
6019.1 Financial Aid
  • 4.0 Policy

    After a course or college withdrawal has been processed and the effective date established, a student may submit a written appeal for removal or adjustment of tuition charges based upon a change of effective withdrawal date.  Appeals are warranted under extraordinary and unusual circumstances that are beyond the control of a student, and that prevent a student from dropping or withdrawing from a course via standard procedures within the appropriate deadline for a refund. The student must thoroughly document the circumstances from independent third-party sources.  Appeals may also be warranted when a student provides official notification of his/her intent to withdraw to an appropriate campus representative by the relevant deadline and submits documentation from a credible source. Appeals may also be warranted when a student demonstrates that s/he is matriculated at another college during the same term or s/he is enrolled as a new non-matriculated student at SUNY Plattsburgh.

    The Director of Student Financial Services serves as the President’s primary designee and makes determinations regarding removal or adjustment of tuition charges based upon a change of effective withdrawal date.  The decision by the President’s Designee is considered final and no further appeal is possible.

    The Director of Student Financial Services and Bursar also serves as President’s designees for the execution of agreements for repayment of delinquent accounts and discretionary deferrals.

    The Director of Student Financial Services is also authorized to make determinations regarding removal or adjustment of tuition charges prior to a course or college withdrawal, instead of afterward, for only two unique student populations:

    • first-time non-matriculated students who receive a failing course grade and never actively participate in the class as confirmed by the professor; and
    • students who are academically dismissed from the college and receive a failing course grade in the winter or summer term immediately following dismissal, and never actively participate in the course as confirmed by the professor.

For additional information about this policy, please contact the Policy Owner listed above.

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