Prospective Employees

Day Program Manager

The Center for Neurobehavioral Health (Center) at the State University of New York College at Plattsburgh works with the New York State Department of Health, New York State Office for People with Developmental Disabilities, and Clinton and Franklin County Office for Aging to provide a variety of programs to the local community including Nursing Home Transition and Diversion (NHTD), Social Adult Day Services (SADS), Structured Day Program (SDP), and Day Habilitation Services (DH). The center is currently seeking qualified applicants for day program manager. Under the direction of the day program director, this position plays a critical role in supervising the day-to-day floor operations of the center’s day program.

Examples of Duties & Responsibilities:

1. Oversees the day-to-day operations of the day program, ensuring the provision of quality of services to individuals served. Ensures safety of all participants and workforce during programming.

2. Assists the program director with managing the day program workforce to include supervision, scheduling transportation and programming staff. Monitors and approves employee time and timecards. 

3. Responsible for convening regular staff meetings to ensure open lines of communication for participant’s programming, day program operations, and general concerns and information.

4. Assists in the development and implementation of OPWDD day habilitation, TBI/NHTD service plans, and safeguard documents.

5. As assigned, attends participant’s team meetings to review programming and develop meaningful programming plans. 

6. As assigned, responsible for writing, distributing, and reviewing participant’s plans. 

7. Maintains communication with all caregivers/providers, relaying pertinent information promptly and efficiently.

8.  Ensures programming plans, assessments, and documentation of services are completed in compliance with applicable regulations (OPWDD, TBI, NHTD, EISEP, other.) and center policies.

9. Ensures that the program is compliant with documentation requirements. (OPWDD, TBI, NHTD, EISEP, CSI, private pay) prior to submission for payment. 

10. Ensures appropriate and meaningful programming for all participants, and as needed, provides such programming.

11. Provide direct support on the floor to participants whenever needed in order to maintain adequate supervision levels and therapeutic services and supports to participants served. 

12. Ensures completion of evacuation drills, as required.

13. Responsible for all emergency communication with participant and care providers.

14. Ensures that the program is compliant with regulations regarding medication handling and distribution. Is responsible for obtaining and maintaining medication certification (OPWDD).

15. Understands and reports all instances of physical or emotional harm to participants.

16. Hires student workers, interns, and volunteers. Oversees interns that rotate through the day program to include, but not limited to, orientation training, monitoring of timecards, documentation necessary to fulfill the internship requirements as per the program of study.

17. Performs other duties as assigned.

Required Qualifications:

• Associate degree in a human services field and five years of experience working with individuals with Alzheimer’s, dementia, TBI, and/or intellectual disabilities.
• At least three years supervisory experience.
• Must have, at a minimum, two (2) year of experience providing functional assessments, intensive behavioral services or structured day program services to individuals with disabilities and/or seniors. 
• Demonstrated leadership capabilities and work experience. 
• Experience working with Medicaid waiver programs, e.g. HCBS, TBI, and/or NHTD.
• Demonstrated ability to design and implement effective systems. 
• Superb organizational skills.
• Excellent written and oral communication skills.
• Familiarity with applicable laws and regulations and ability to translate into compliant practice.
• Valid driver’s license.

Preferred Qualifications:

• Bachelor’s degree in education or human services field.
• Strong leadership skills and three or more years of direct supervisory experience.
• Five or more years of experience working with individuals with Alzheimer’s, dementia, TBI and/or intellectual disabilities.
• Experience utilizing electronic billing/records systems.

Salary: The salary range is $40,000 to $45,000 commensurate with qualifications. Employment with the Research Foundation for SUNY comes with excellent benefits.

To receive full consideration, supply all requested documents by: April 7, 2023

Special Instructions to Applicants: 

Review of applications begins immediately. Please submit cover letter, resume/CV, and contact information for 3 current professional references. Official transcripts from an accredited institution will be required prior to employment.

Submit materials to:

Research Foundation for SUNY
Box RF-2023-2
101 Broad Street
260 BMT Hall
Plattsburgh, NY 12901

Phone: 518-564-2132
Fax: 518-564-2157
Email: [email protected]