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Work Orders

We appreciate your patience as we implement our new automated system.

New Process

ReADY Request is live!  This online integrated Work Management System is user-friendly and will improve work order communication across our campus. Not only will you be able to request a work order quickly, you will be able to monitor and communicate with technicians throughout the process.

How to Submit a Work Order

Work orders are submitted using ReADY Request. ReADY Request can be accessed by logging in to My Plattsburgh or the link below.

Submit a Work Order

Please be aware that if your work order request is of an urgent nature (i.e., major leaks, threats to personal safety, major electrical issues, major plumbing issues) please call (518) 564-5044 during regular business hours (7 a.m. until 4:30 p.m. M–F) or (518) 564-5030 after hours or on the weekends/holidays.
 Thank you!

Using ReADY Request

When submitting a work order, be prepared to provide all relevant information related to the job, issue, etc.  Please view the how to guide below for instructions on how to use ReADY Request.

Work Orders: How to Submit & Monitor Work Orders Using ReADY Request

Frequently Asked Questions 

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