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Job Opening: Day Program Manager (Center for Neurobehavioral Health)

As an Equal Opportunity/Affirmative Action Employer, the Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

About the Center

The Center for Neurobehavioral Health (Center) at the State University of New York, College at Plattsburgh works with the New York State Department of Health, New York State Office for People with Developmental Disabilities, and Clinton and Franklin County Office for Aging to provide a variety of programs to the local community including Nursing Home Transition and Diversion (NHTD), Social Adult Day Services (SADS), Structured Day Program (SDP), and Day Habilitation Services (DH). The Center is currently seeking qualified applicants for Day Program Manager.

Program Summary

Reporting to the Director of Programs, this position plays a critical role in supervising the day-to-day floor operations of the Center’s day programs. This position may require periodic travel to offsite locations.

Examples of Duties & Responsibilities

  1. Reports to the Director of Programs, and in their absence, acts in that role.
  2. Oversees the day-to-day operations of the Day Programs ensuring the provision of quality of services to individuals served.
  3. Manages day program workforce.
  4. Hires student workers, interns, and volunteers.
  5. Responsible for the appropriate use of day program funds for purchases and expenditures.
  6. Responsible for scheduling transportation and programming staff.
  7. Responsible for convening regular staff meetings to ensure open lines of communication for participants programming, day program operations, and general concerns and information.
  8. Ensures programming plans, assessments, and documentation of services are completed in compliance with applicable regulations.
  9. Ensures safety of all participants and workforce during programming.
  10. Ensures completion of evacuation drills, as required.
  11. Responsible for all emergency communication with participant and care providers.
  12. Ensures that the program is compliant with regulations regarding medication handling and distribution.
  13. Understands and reports all instances of physical or emotional harm to participants.
  14. Ensures programming plans, assessments, and documentation of services are completed in compliance with applicable regulations (OPWDD, TBI, NHTD, EISEP, CSI, etc.) and Center policies.
  15. Ensures that the program is compliant with documentation requirements. (OPWDD, TBI, NHTD, EISEP, CSI, private pay) prior to submission for payment.
  16. As assigned, attends participant’s team meetings to review programming and develop meaningful programming plans.
  17. As assigned, responsible for writing, distributing, and reviewing participant’s plans.
  18. Responsible for admission and discharge of participants.
  19. Ensures appropriate and meaningful programming for all participants, and as needed, provides such programming.
  20. Performs other duties as assigned.

Required Qualifications

  1. Associate’s Degree in a Human Services Field and three years’ of experience working with individuals with Alzheimer’s, dementia, and/or intellectual disabilities.
  2. At least three years supervisory experience.
  3. Must have, at a minimum, one (1) year of experience providing functional assessments, Intensive Behavioral Services, or Structured Day Program services to individuals with disabilities and/or seniors.
  4. Demonstrated leadership capabilities and work experience.
  5. Experience working with Medicaid Waiver programs, e.g. HCBS, TBI, and/or NHTD.
  6. Demonstrated ability to design and implement effective systems.
  7. Superb organizational skills.
  8. Excellent written and oral communication skills.
  9. Familiarity with applicable laws and regulations and ability to translate into compliant practice.
  10. Valid Driver’s License.

Preferred Qualifications

  1. Bachelor’s Degree in Education or Human Services Field.
  2. Strong leadership skills and five or more years of direct supervisory experience.
  3. Four or more years of experience working with individuals with Alzheimer’s, dementia, and/or intellectual disabilities.
  4. Experience utilizing electronic billing/records systems.


Competitive salary commensurate with qualifications and excellent benefits.

Closing Date

To receive full consideration, supply all requested documents by: Oct. 4, 2019

Special Instructions to Applicants

Review of applications begins immediately. Please submit:

  • Cover letter.
  • Resume/CV.
  • Contact information for 3 current professional references.
  • Official transcripts from an accredited institution will be required prior to employment.

Submit materials to:

Research Foundation for SUNY
Box RF-442
101 Broad Street
260 BMT Hall
Plattsburgh, NY 12901
Phone: (518) 564-2132
Fax: (518) 564-2157
Email: [email protected]

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