Library & Information Services (LIS) Administration

Library & Information Services (LIS) Administration

Administrative Staff

Holly Heller-Ross, Dean

Office Location: Feinberg Library, Room 209
Phone: (518) 564-5180
E-mail: hellerhb@plattsburgh.edu

Cristine Fiore, Dean's Secretary

Office Location: Feinberg Library, Room 209
Phone: (518) 564-5180
E-mail: cfior001@plattsburgh.edu

Cynthia Bruce, Keyboard Specialist II

Office Location: Feinberg Library, Room 116E
Phone: (518) 564-4234
E-mail: cynthia.bruce@plattsburgh.edu

 Mark Mastrean, Assistant Dean

Office Location: Feinberg Library, Room 327
Phone: (518) 564-5307
E-mail: mastrems@plattsburgh.edu

Strategic Planning

• Annual Report and Major Initiatives - July 2012
• Strategic Initiatives and Major Campus Response Projects - January 2013

Service Areas Within LIS

Organizational chart and staff directory

Collection Development & Delivery (CDD)

• Document Delivery
• CDD Faculty and Staff
• Interlibrary Loan
• Librarian Contacts for faculty 

Computer Information Systems (CIS)

• Administrative Computing/Programming
• Banner Web
• MyPlattsburgh Web portal

Computing & Media Services (CMS)

• Computing and Media Services overview
• Helpdesk
• Feinberg Main Computer Lab 
• Off-campus access to secure systems   

Instruction and Reference Services (IRS)

• Library Courses
• Proficiency Exams
• Special Collections  

Instructional Technology (IT)

• IT Resources
• Moodle course management 
• WIDGET

Network Operations (Net-Ops)

• Network Operations Resources
• Wireless Services 

 Service Desks

• Circulation 
• Electronic Reserves 

Contact Information

For more information about Library and Information Services, please contact:

Holly Heller-Ross, Dean
Library and Information Services
SUNY Plattsburgh
2 Draper Avenue, Plattsburgh, NY 12901
Phone: (518) 564-5180
Fax: (518) 564-5100
Email: hellerhb@plattsburgh.edu