Computer Information Resources


Plattsburgh State University of New York
Electronic Mail Account an Official Mode of Communication

Plattsburgh State University of New York considers the college's e-mail system, e.g. employee's or student's, along with the United States Postal Service, an official means of communication. The college will consider employees and students to be duly informed and in receipt of notifications and correspondences sent by an college administrator, staff, or faculty delivered to an employee's or a student's college e-mail account.  It is recommended that employees and students frequently access their college assigned e-mail account for official information.  Individuals may choose to have their or their e-mail accounts forwarded to an off-campus account.  Such individuals, however, are responsible for managing their disk quota such that there is room for new mail to arrive and for forwarding their Plattsburgh e-mail account to a functioning alternative e-mail address.  The college is not responsible for delivery problems to non-official e-mail accounts.

Adopted by Executive Council, 12 March 2002

What does this policy mean to you?

The college administrative offices, staff, and faculty will be using the college's e-mail system as an official means of communication with you. This will allow campus offices to share important information more quickly and directly.  As such, it will be to your benefit, as well as your responsibility, to check your Plattsburgh e- mail account

Are there advantages to using my Plattsburgh e-mail account rather than an outside account?

Absolutely.  First, your Plattsburgh e-mail account is free.  Second, your Plattsburgh e-mail account offers you more storage space than most commercial accounts. And finally, your Plattsburgh e-mail account identifies you as a member of this scholarly community; this is especially useful as you apply for internships, communicate with outside agencies, and search for jobs.

Can I forward my Plattsburgh e-mail account to my preferred e-mail account?

Yes.  You may forward your assigned Plattsburgh e-mail account to any e-mail account that you prefer (e.g. Yahoo, AOL, Hotmail, etc.).   It is easy to do-just follow the directions provided below.  However, be sure that you forward your Plattsburgh e-mail account to an e-mail address that you regularly check.  And be sure that you enter the correct forwarding e-mail address; the College will not contact you if mail cannot be delivered to your preferred address. Please also note: if you forward your Plattsburgh e-mail account you are responsible for managing the disk quota on your preferred e-mail account so that there is room for new mail to arrive.

How do I forward my Plattsburgh e-mail account to my preferred account?

If you would like your Plattsburgh campus email to be forwarded to another email address, you will need to login to the "portal" at From within the portal, you will see an icon on the top of the screen for webmail. Clicking on the icon will pop out the mail window. On the mail window click on "Mail Forwarding & Vacation Message."

web page, located on the Banner Web Personal Information Menu.  The Update Email Address(es) web page will display a list of all your email addresses.  If an email address is marked as "Preferred," your campus email is forwarded to this address.  To update an existing email address to your "Preferred" address, click on the email address.  An update page will be displayed with a "Make this your Preferred address" checkbox. Simply check the box and submit your changes.  To stop forwarding, you will need to uncheck this box.

If you do not wish to forward your campus email, you do not need to do anything.

Can I forward my Plattsburgh e-mail to a preferred account at any time?

Yes.  You can choose to forward your Plattsburgh e-mail account now or at any time in the future.

 What happens if I don't read my Plattsburgh e-mail or my preferred e-mail?

You risk the consequences of missing important datelines and information about registration, financial aid, etc.   College offices will hold you responsible for all e-mail communications/notifications sent to you

Is e-mail the only form of communication there will be between College offices and students?

No, selected information will continue to be sent via regular mail. However, College offices will be using e-mail frequently as a means of communication, so it is to your benefit to check your e-mail. 


Computer and Media Services Helpdesk staff will be able to assist you at 564-4433.

Plattsburgh Net ID

What is a Net ID?

Your NetID is a name or username that uniquely identifies you. It is used in combination with a password, that should only be known to you, to gain access to key services. The NetID used to be called your "LDAP" account or your "domain" account. Your NetID is also the prefix to your Plattsburgh email address and the information you will use to login to the portal (

What is my Net ID?

Login Information and Instructions

For All New Users (Students, Faculty, Staff, and Volunteers)

  • NetID . Your NetID is a combination of the first letter of your first name plus the first four letters of your last name, followed by three digits. The three digits are based on the number of users who have a NetID that starts with the same first five letters. For example, Jane Smith maybe assigned the NetID JSMIT001 while Joe Smithers may be JSMIT002 and so on. If you do not know your NetID, call the Helpdesk at 564-4433 or check the Campus Directory  or use this lookup form .  Your NetID is the first part of your e-mail address.

  • Password . Your password by default is the last four digits of your social security number followed by the first four letters of your last name, in upper case letters. For example , let's say your name is Jane Smith and your social security number is 987-65-4321. Your default password would be 4321SMIT. We strongly encourage you to change your password at least once every 3-4 months.


Learn More...


Did you know that as a student, faculty or staff memeber of Plattsburgh State, you have access to anti-virus software for your computer? It's true. In order to access this information and download the software using the link below, you must login with your Net ID (this is the same user name as you would use to check your email), and password.

Example: Jane A. Smith SS# 123-45-6789
Username: smit3456 (student) or 

Password: 6789SMIT



What is Banner?

Banner is where you will find access to your personal information on file with Plattsburgh State, such as your unofficial transcript, address, phone number, email address and curriculum information. Banner is also where you will find the master schedule of classes for previous as well as up and coming semesters. Banner is now incorporated within the My Plattsburgh Portal.